Frequently Asked Questions

Expert support for your underwater adventures

What is the standard shipping timeframe for dive gear?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for urgent equipment needs.

How do I register my product for warranty coverage?

You can register your Aqualung equipment through our online portal using the serial number found on your regulator, computer, or BCD to ensure full warranty protection.

What is your return policy for scuba equipment?

We offer a 30-day return policy for unused gear in its original packaging. Please note that life-support equipment like regulators must be untampered with to qualify for a refund.

How often should I have my Aqualung regulator serviced?

To ensure safety and performance, we recommend professional servicing by an authorized technician every two years or every 100 dives, whichever comes first.

Do you offer international shipping for professional divers?

Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order weight.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and financing options like Affirm to help you invest in high-quality dive systems over time.